Privacy Policy

Enhle Bed and Breakfast is a guest house located at 34 Russel St, KwaDukuza Central, KwaZulu-Natal, South Africa. We are committed to protecting your privacy and handling your personal information responsibly, in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

We may collect the following personal information when you contact us or make a booking:

• Full name
• Phone number
• Email address (if provided)
• Number of guests and booking details
• Payment reference information (we do not store card details)

If you book via Airbnb, that platform collects and manages your information in accordance with their own privacy policy.

Your information is used solely to:

• Confirm and manage your booking
• Communicate with you about your stay
• Send booking-related updates (check-in details, changes, etc.)
• Respond to enquiries you send us

We do not use your information for marketing purposes without your explicit consent, and we will never sell your data to third parties.

We do not share your personal information with third parties except where required by law or where necessary to complete your booking (e.g. payment processors). We do not share data with advertisers or data brokers.

We retain booking records for up to 3 years for accounting and legal compliance purposes. After this period, personal data is securely deleted or anonymised.

Under the Protection of Personal Information Act, you have the right to:

• Know what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (where legally permitted)
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us directly at 082 092 2138.

We take reasonable precautions to protect your personal information. Communication via WhatsApp and phone is encrypted in transit. We do not store sensitive payment information on our systems.

This website does not use tracking cookies or third-party analytics tools. We do not build profiles of visitors or retarget you with advertising.

We may update this policy from time to time. The "Last updated" date at the top of this page reflects when changes were last made. Continued use of our services after any update constitutes acceptance of the revised policy.

For any privacy-related questions or requests, reach us at: